Hearing loop and Auracast™ questions, answered
Plain answers about hearing loops, telecoils, Auracast, ADA receivers, costs and upkeep, plus checklists and outside resources.
The questions we hear most, each linked to the page that covers it in depth. Facts that change, like phone support for Auracast, are dated.
Hearing loops
What is a hearing loop, and how does it work?
A hearing loop turns the sound system’s signal into a magnetic field across the seating. The telecoil in many hearing aids and cochlear implant processors picks it up directly, without the room’s echo and noise. No app, no pairing, essentially no delay. See how we design and install hearing loops.
Do all hearing aids have a telecoil?
No. Many hearing aids and cochlear implant processors have one, but some small aids leave it out, and on many an audiologist has to switch it on. Buying hearing aids? Ask for a telecoil, and about Auracast too. See which listeners each system serves.
Is a hearing loop just a wire around the room?
The wire is the easy part. A loop must give an even signal at head height, within ±3 dB under IEC 60118-4, keep speech clear despite the building’s steel, and stay out of the room next door. Then it should be measured. See how we test a loop to IEC 60118-4.
Will a loop work with a concrete floor, steel or a balcony?
Usually, if the design accounts for it. Steel and rebar absorb part of the field, worst in the treble: by our design software’s rule of thumb, reinforced concrete costs about 3–6 dB at 1 kHz and 9–18 dB at 5 kHz. We test or estimate that loss area by area. See how metal changes a loop design.
Auracast
What is Auracast?
Auracast is Bluetooth LE Audio broadcast. One transmitter sends audio that any number of compatible phones, earbuds, hearing aids and implant processors in range can join from a phone menu or hearing-aid app. It needs no floor work and can carry several languages. See how we design Auracast systems.
What does “Auracast-ready” mean on a hearing aid?
As of October 2026, the label “Auracast-ready” on a box usually means the hardware is there but the feature still has to be activated. Every major hearing-aid maker sells models that support Auracast, but most aids in use don’t yet. See where Auracast device support stands today.
Can an iPhone join an Auracast broadcast?
Not on its own, as of October 2026: iPhones can’t join an Auracast broadcast on their own. IPhone users can join through the app for hearing aids that support Auracast, or borrow a venue receiver. Some recent Android phones, including recent Pixel and Samsung Galaxy models, can join directly. See why phone support matters when choosing a system.
Will Auracast replace hearing loops?
Not soon. A loop needs nothing but the telecoil many listeners already have, with essentially no delay, and a loop serving every seat removes the ADA’s hearing-aid-compatible receiver count. HLAA and the Center for Hearing Access expect the two to coexist for years. See loop vs Auracast vs both, compared.
Choosing a system
Should we install a loop, Auracast or both?
For most rooms, both, from the same audio mix: a loop for today’s telecoil users, Auracast for phones, earbuds and newer hearing aids. Where a loop can’t be built, Auracast with loan receivers and neckloops. Every loop quote we write includes an Auracast line. See our guide to choosing a loop, Auracast or both.
We have a loop that works. Should we add Auracast?
Usually, yes. Keep the loop and add Auracast from the same feed for phone, earbud and Auracast hearing-aid users. It’s typically one transmitter, the feed, signage and a walk test, priced from $2,500, plus receivers if the ADA count calls for them. See adding Auracast to an existing loop.
Our FM or infrared system is old. What should replace it?
Usually Auracast, plus a loop where one can be built. Auracast keeps the loan receivers your guests know while letting people with compatible phones and hearing aids use their own. A loop serves telecoil users with nothing to borrow. See what an Auracast system includes.
ADA and building codes
Does the ADA require assistive listening in our room?
When an assembly area is built or altered, the 2010 ADA Standards (§219) call for assistive listening where audio amplification is provided, in rooms such as council chambers and auditoriums; courtrooms need it even without amplification. In existing rooms, the ADA’s effective-communication rules can still require it when someone needs it. See our ADA assistive listening guide.
How many assistive listening receivers do we need?
The ADA sets the count by seating capacity (Table 219.3), and a quarter, at least two, must work with hearing aids through neckloops: 120 seats need 5, with 2 hearing-aid compatible; 300 need 12 and 3; 800 need 30 and 8. See the receiver calculator for your seat count.
Is Auracast ADA compliant?
No regulator has ruled on it: as of October 2026, neither the Justice Department nor the Access Board has addressed Auracast. It can be part of an ADA system, but the full Table 219.3 receiver count, neckloops and signage still apply. See how Auracast fits the ADA rules.
Do churches have to follow the ADA?
Religious organizations are exempt from Title III of the ADA, but building codes can still require assistive listening when a church builds or renovates; ask your building department. For most churches, the reason is the congregation, not a rule. See what the rules mean for churches.
Costs and funding
How much does a hearing loop cost?
As of October 2026, most simple sanctuaries and halls up to about 300 seats land at $3,500–6,000 installed, with design, commissioning and training. Counter loops are priced from $1,500. Steel, concrete, balconies and privacy push the price up. See every price range and what drives it.
How much does an Auracast system cost?
Adding Auracast to a working loop is typically priced from $2,500: one transmitter, the feed, signage and a walk test. A full system for about 300 seats, with 12 receivers, 3 neckloops and signage, typically runs $8,000–12,000, about the same as a loop with its 12 receivers. See the Auracast cost breakdown.
Are there grants or tax breaks for hearing loops?
Sometimes. The Center for Hearing Access funding list includes the IRS Disabled Access Credit for eligible small businesses, a barrier-removal deduction of up to $15,000 a year, library LSTA grants (ask your state library what’s available this year), the AARP Community Challenge, and Lions and Sertoma clubs. Ask your tax advisor first. See what a loop costs and how venues pay for it.
Installation
How long does installation take? Do the floors come up?
Most sanctuary loops take one to two days on site, three or four for saw-cut floors, balconies or phased arrays; Auracast alone takes one to two, and adding it to a loop job adds about a day. If your carpet is staying, we lift and relay a narrow strip along the wire path, or route along the pews or on the ceiling below. See what a loop installation involves.
What do we get at handover?
A commissioning report with every reading against IEC 60118-4; the walk-test record if you have Auracast; as-built drawings with every wire position; the driver and audio settings; staff training; signage; and a one-page guide for the sound desk. See a sample commissioning report.
Maintenance and repair
Why does our loop buzz, or sound weak in some seats?
Buzz is usually magnetic noise from lighting, dimmers or wiring, sometimes a ground loop in the audio feed. Weak seats usually mean a loop too wide for the room, steel, or a fault in an array. Muffled speech points to uncorrected metal loss. See how we diagnose a failing loop.
Our loop stopped working after new carpet or a renovation. Why?
Most often the flooring crew cut the copper tape, leaving an open circuit, and the driver shows a fault light. Renovations can also add metal, such as a steel ceiling grid, or electrical noise. Cuts can usually be found and repaired. See repair for a loop that stopped working.
Do you work on systems someone else installed?
Yes, any brand and any installer. We measure first, find the cause, and tell you what it will take before anyone replaces anything. If David worked on the system before as a subcontractor, we say so up front. See the health check visit for existing loops.
How often should a loop be checked?
Once a year, and after flooring work, a renovation or a sound-system change. A check confirms field strength, frequency response and background noise are still where they were at handover, before people quietly stop using the loop. See what a yearly check includes.
Working with us
Where do you work?
Chicago-based. We work regularly across the Midwest, and farther for the right project. Design reviews and planning work anywhere. Site visits are often grouped by region to keep travel costs down, so tell us your city and timing. See our service area and how travel works.
What does a site visit cost?
The first call and a written budget range from your photos are free. A site visit is $500 within about an hour’s drive of Buffalo Grove, or anywhere on a day we’re already in your area; longer trips are quoted before you book. The full fee comes off the installation, repair or upgrade if you go ahead within 90 days, or within 180 days for grant-funded and board-approved projects when we agree it at booking. It’s the same visit for a new system or an existing loop (the Loop Health Check visit). See visit fees and how they’re credited.
Printable
Checklists you can use today
One-page sheets to print or share, and two working checklists. Printing this page opens every answer and adds our contact details at the bottom.
- Hearing loop and Auracast for our church: a one-page committee sheet
- A one-page summary for advocates to hand a pastor, clerk or board
- A guide specification for consultants and purchasing offices
- Our capability statement, for vendor files
What to send for a fast, accurate quote
- The rooms and rough seat counts (“sanctuary about 250, hall about 120”)
- A floor plan or drawings, or a photo of the fire-exit map
- Photos of the room, floor, ceiling, sound desk and any loop driver
- What’s under and over the room: slab, wood, basement, steel, balcony
- Flooring, renovation or concrete work coming up, and when
- What you have now, and what’s wrong with it
- Your mixer or sound processor, and whether it uses Dante
- Who will listen: hearing-aid users, other languages, private meetings
- Timeline, funding, and any public body or grant money
- City and state, or ZIP code
Loop self-check for facilities staff
No meter needed.
- Look at the loop driver. Is it on? Photograph its lights. A fault light often means a break in the loop wire.
- Check the feed. Talk into a live microphone and watch the driver’s input meter. No movement means the problem is upstream.
- Listen in the room. With a loop listener (a handheld receiver) or a telecoil user, try the front, middle, back and sides.
- Listen for hum. Mute the program. Does the buzz change when lights or dimmers switch?
- Think back. New carpet, flooring, lighting or a renovation are the usual triggers.
- Send us your notes and photos. That’s often enough for a first diagnosis by phone.
What not to do
Don’t turn the driver up to fix weak seats; it adds distortion, heat and spill. Don’t cut into flooring.
For advocates: asking your venue for a loop
Many loops start with one person asking. Our page for listeners and advocates has a sample letter and a one-page summary to print. To make the case to a council, board or committee:
- Start with people. Who struggles to hear now?
- Explain it in one sentence. “A hearing loop sends the sound system straight to the telecoil in a hearing aid: no app, no pairing, no delay, and Auracast can add phones and newer hearing aids.”
- Bring a realistic number. Start from our price ranges by room type.
- Bring funding ideas. Memorial gifts, service clubs and community grants pay for many.
- Ask for both. A loop and Auracast together serve the most people.
Have a hearing loss yourself?
David can answer your committee’s questions by text, email or a captioned video call, and join a committee meeting by video or in person when he’s nearby. Text 847-212-4216 or email dave@equalaccessaudio.com.
For hearing-aid users: finding and using a loop or broadcast
We work for venues, so we can’t adjust personal hearing aids or phones; your audiologist is the right person for that. Here’s where to start.
Finding looped and Auracast venues
Try HearFinder, the Center for Hearing Access state lists, the Bluetooth SIG’s Auracast locations, and the “Assistive hearing loop” and “Auracast broadcast audio” details on Google Maps listings. At the door, look for these signs:
Turning on your telecoil
Ask your audiologist to turn on the telecoil program. Many hearing aids and implant processors have a telecoil, but it isn’t always switched on at fitting. Then select it, by button or app, wherever you see the loop sign.
Joining an Auracast broadcast
Some recent Android phones join from their Bluetooth settings. As of October 2026, iPhones can’t join an Auracast broadcast on their own, so iPhone users can join through the app for hearing aids that support Auracast, or borrow a venue receiver. This step-by-step guide to joining a broadcast covers each route.
With a hearing loop
- One-time setup: ask your audiologist to turn on the telecoil (T) program, if it isn’t already.
- Switch to T with a button on the hearing aid, or a tap in its app, when you see the loop sign.
- Listen from any seat in the looped area. Nothing to borrow, no pairing.
With Auracast
- Open the list of broadcasts: the phone’s Bluetooth menu or the hearing aid’s app.
- Pick the broadcast by its name, such as “Main Hall”, or scan the QR code on the sign.
- Enter the code if the room uses a private broadcast, such as a courtroom.
- Listen wherever the signal reaches. As of October 2026, iPhones can’t join an Auracast broadcast on their own; ask for a receiver instead.
If a venue’s system isn’t working for you, tell the venue, and feel free to point them to our repair service for loops and Auracast.
Glossary
- Telecoil (T-coil)
- A small coil in many hearing aids and implant processors that picks up a loop’s signal.
- T-switch
- The setting that turns the telecoil on, often activated by an audiologist.
- Induction loop
- Another name for a hearing loop: designed cable and an amplifier making a field for telecoils.
- Phased array
- Overlapping loops on two driver channels that keep big rooms even and limit spill.
- Figure-8 loop
- One loop crossed in the middle: less spill, with a weak line along the crossing.
- Metal loss
- Field absorbed by steel and rebar, worst in the treble, which muffles speech.
- MLC
- Metal loss correction: a driver setting that restores treble. It fixes tone, not coverage.
- Spill
- Loop signal heard outside the area it serves.
- Field strength
- How strong the loop’s magnetic signal is at head height.
- mA/m
- Milliamperes per meter, the unit of field strength. IEC 60118-4 references 400 mA/m.
- IEC 60118-4
- The performance standard for hearing loops: level, ±3 dB evenness, frequency response, noise.
- IEC 63087
- A standard setting requirements for providing assistive listening systems of every type, published September 18, 2026.
- IEC 60118-17
- A standard in development for 2.4 GHz streaming to hearing aids from a single transmitter, forecast for November 2027.
- IEC
- The International Electrotechnical Commission, which publishes the standards for hearing loops.
- Auracast™ broadcast audio
- The Bluetooth SIG’s name for LE Audio broadcast: one transmitter, unlimited listeners in range.
- LE Audio
- Bluetooth® Low Energy Audio, the technology behind Auracast and newer Bluetooth hearing aids.
- Broadcast
- One Auracast audio stream, listed by name, such as “Main Hall.”
- Broadcast Code
- A password that encrypts a broadcast for private rooms.
- Assistant
- The phone menu or hearing-aid app used to find and join a broadcast.
- Standard Quality
- The Auracast formats hearing aids are required to support (16 or 24 kHz); most can’t play a 48 kHz-only broadcast.
- Loan receiver
- A venue-owned receiver with earphones that guests borrow. The ADA sets how many.
- Neckloop
- A loop worn around the neck that passes a receiver’s audio to a telecoil.
- Hearing-aid compatible receiver
- One usable with hearing aids via a neckloop. The ADA requires a quarter, at least two.
- Walk test
- Checking, stop by stop across the room, that a broadcast joins, holds and sounds right.
- Loop driver
- The amplifier that pushes the audio current through a hearing loop’s wire.
- Decibel (dB)
- A ratio used for signal levels. On a loop, 0 dB means the 400 mA/m reference; −3 dB is about 30% less field.
- DSP
- Digital signal processor: the box or software that mixes and routes a building’s audio.
- Commissioning
- Measuring a finished system against its standard and writing down every result.
- Handover
- The day a finished system, its report, drawings and training are handed to the venue.
- As-built drawings
- Drawings of where every wire actually went, so the next technician can find it.
- HLAA
- The Hearing Loss Association of America, a national consumer organization.
- CART
- Communication Access Realtime Translation: live captions written by a trained captioner.
Outside resources
- 2010 ADA Standards for Accessible Design (U.S. Department of Justice)
- U.S. Access Board: the ADA and the International Building Code
- Hearing Loss Association of America (HLAA): hearing loops
- HLAA: Auracast
- Center for Hearing Access: looped venues by state
- Center for Hearing Access: installers
- Center for Hearing Access: funding sources
- Bluetooth SIG: Auracast
- Google: Auracast on Android phones
- HearFinder: venues with assistive listening
- BroadcastPlan Pro Learn library: technical Auracast articles
Still have a question? Text or email David.
Send it by text, email or the form. You’ll get a straight answer within 2 business days, even if the answer is that you don’t need us.
- You talk to the person who measures
- Relay calls welcome; text works too.
- Text, email or call; whichever suits you